Welcome to Wishee (hereinafter referred to as the "Website").

By shopping on this Website, registering as a member, or using any of its member services, you are deemed to have fully read, understood, and agreed to the Website's Terms of Service and agree to abide by the following Terms of Service.

Wishee reserves the right to modify or change these Terms of Service at any time. We encourage you to stay informed of such modifications or changes. Your continued use of the Services after any modifications or changes constitutes your reading, understanding, and agreement to such modifications or changes. If you disagree with these Terms of Service, or if your country or region excludes all or part of these Terms of Service, you should immediately terminate your use of the Services.

| Registration and Service Use |
By using the Services of this Website, you agree to the following:
• When you register as a member, shop on this Website, or use any of its services, we will ask you to provide personal information such as your name, gender, and phone number. You must provide accurate, current, and complete information. If any changes occur, you must update this Website promptly.
• To protect your rights, please keep your online membership account (hereinafter referred to as "account") and password safe and terminate your account after each connection. You should also strictly prevent the disclosure of your personal information, payment information (including credit card information), and password. If your account or password is lost or stolen, or if any other security issues occur, you should immediately notify this website and change it to avoid any damage to your rights. All actions performed using the same account and password will be considered the actions of the member. This website assumes no joint liability for any damages or legal liabilities caused by the disclosure of your account and password. You will be fully responsible for all actions taken using your account and password.
• If you provide any false or incomplete information, use an invalid credit card number to conduct transactions on the website, or if your account is used fraudulently, the company will not be responsible for any damages caused to you. If you cause damage to the company, you may be subject to relevant legal liabilities and compensation. The company reserves the right to suspend or terminate your account and refuse you access to all or part of its membership services.
• The website may add, modify, or terminate relevant services based on actual circumstances.
| Personal Data Protection |
When you transact or participate in activities, your personal data is collected, processed, and used for the purpose of providing services and marketing related to this website. For information regarding personal data, please refer to this website's Privacy Policy.
This website will comply with relevant laws and regulations regarding personal data protection and will not use your personal information illegally except as required by this website's Terms of Use, Privacy Policy, or legal requirements. However, this website may disclose your personal data to relevant authorities or third parties who claim their rights have been violated and have filed official legal documents with judicial authorities in the following circumstances:
1. In response to legal orders, or requests from prosecutors, police, judicial authorities, or other competent authorities based on legal procedures.
2. In urgent circumstances, to protect the legitimate rights and interests of other customers or third parties.
3. To provide necessary information on financial flows, logistics, or other third parties related to this website's services.
4. To maintain the normal operation of this website.
5. Any violation of government regulations or this website's Terms of Use by any user.

| Transaction Notes |
When you purchase on this website, you agree to purchase and to abide by the transaction rules. • After placing an order, detailed information will be sent via email.
• Although all orders have an estimated shipping time, this is subject to the arrival and availability of the relevant products. To maintain product quality, the company reserves the right to adjust shipping times.
• After an order has been shipped, it cannot be modified, cancelled, or refunded.
• This website reserves the right to decide whether or not to ship all orders.
• Products will be shipped to the address specified in your order using the method you selected. If you fail to collect your order within the specified timeframe and the product is returned, you will be required to pay the return shipping, handling, and reshipping fees before shipment. If personal reasons prevent you from collecting your order within the specified timeframe, you may contact customer service to postpone the shipping time or change the shipping address.
• If the product cannot be delivered, or if you refuse to collect your order after the agreed timeframe or cannot be contacted, it will be deemed that you agree to abandon the item and will be responsible for the shipping costs and related expenses without further notice. You will not be able to claim the product, refund, or damages. • The delivery time indicated for each shipping method is not affected by delays due to natural disasters, accidents, or other force majeure events such as typhoons, heavy rain, and earthquakes.

| Return and Exchange Policy |
• If the product is visibly damaged or incorrect, please contact us within 48 hours of receipt.
• For returns not due to quality or defects, the product must be returned in new, unopened, and unused condition. Any gifts included in the order must also be returned. If the returned product is damaged or destroyed, the cost of the damage will be deducted from the refund. (The refund does not include any transaction fees.)
• Except for product defects and item errors, returns and exchanges for other reasons are subject to your own shipping costs. Exchanges will be shipped based on the shipping address on the order. Please understand that any changes to the shipping information or address that affect shipping costs will be your responsibility.
• Do not unpack and try out consumable items (e.g., colored pencils, masking tape, etc.). Doing so will affect your return rights or incur damage charges.
• If you wish to return items that are part of a promotional set sold as part of a promotion, you cannot return individual items; you must return the entire set.
• Exchanges are only valid for the same item; item A cannot be exchanged for item B. If you wish to exchange for a different item or size, please return the original item first and then reorder the desired item.
• If a return is requested for personal reasons and causes operational difficulties, we may refuse to process the transaction or permanently terminate your membership, depending on the circumstances.

| Notice Method |
You agree that all transactions between you and our company regarding your use of this website and purchases will be conducted electronically. We may notify you via email, and you may notify us through this website.

| Other Agreements |
• This website reserves the right to change product pricing, sales prices, specifications, discounts, etc. Any changes will be announced on the website without further notice. This does not apply to orders already placed and confirmed with customer service.
• In addition to these Terms of Service, the relevant information presented on the product sales page and related pages during the ordering process, including relevant transaction conditions, restrictions, and instructions, also form part of the contract.
• All product purchases on this website are priced in Hong Kong dollars (HKD).
• In the event of a transaction dispute on our official website, the information provided on the website and the electronic transaction data will prevail.

| Intellectual Property Protection |
The software and programs used on this website and all content on this website, including but not limited to copyrights, images, files, information, data, website architecture, website layout, and web design, are the property of this website, including but not limited to trademarks, patents, copyrights, trade secrets, and proprietary technologies. No one may use, modify, reproduce, publicly broadcast, adapt, distribute, publish, perform decompilation, or reverse engineer any of them. If you wish to quote or reprint the aforementioned software, programs, or website content, you must obtain the prior written consent of this website in accordance with the law. Respecting intellectual property rights is your obligation. If you violate this obligation, you will be liable to this website for damages (including but not limited to litigation costs and attorney fees).

Based on the principle of respecting the intellectual property rights of others, members agree not to infringe upon the intellectual property rights of others when using this website's services. If a member is found to be infringing, this website may suspend or terminate all or part of the service, or even terminate the member's account.

If you discover that your intellectual property rights have been infringed, please report the infringement to our company, including the details of the infringement and contact information, along with a true statement and a statement of ownership of the legal intellectual property rights. If you have any questions, please contact customer service.

[Updated: October 4, 2025]