海外訂購 Overseas Orders

付款與配送 (香港以外地區)

注意事項 Important Info for Overseas Orders 
  • 由於海外運送過程比較繁瑣,所以海外訂單 不提供 退換貨服務
    Due to the complexity of international shipping, we DO NOT offer returns or exchanges for Overseas Orders.

  • 下單時請務必填寫 完整且正確的 收件人姓名、郵遞區號、地址、電話,避免因收件資訊不完成而導致包裹被退回或遺失。
    若因為收件資訊不完成而導致包裹被退回,則需要支付產生退回運費與再次寄送的運費。

    Please make sure to provide complete and accurate recipient information, including full name, postal code, address, and phone number when placing your order.
    Incomplete shipping information may result in delays, returns, or lost packages.
    If a package is returned due to incomplete or incorrect recipient details, the customer will be responsible for both the return shipping fee and the cost of resending the package.


  • 收到包裹時,請務必進行 開箱錄影,且 全程務必要能看到出包裹全貌。
    若商品有瑕疵、商品寄錯或遺漏,請提供 開箱影片 與我們聯繫。
    如果確定瑕疵非人為,我們將把商品金額轉為 會員購物金,供您下次訂購使用。
    When receiving your package, please record an unboxing video, ensuring the entire package is clearly visible throughout.
    If you receive a defective item, the wrong product, or find any missing items, please contact us with the unboxing video as evidence.
    Once confirmed that the issue is not caused by human error, we'll issue Member Shopping Fund equal to the product amount, which you can use for your next order.

  • 商品可能會受到您收件的國家,其他管制或法規的約束。若遇到無法運送的商品,我們將會與您聯繫。
    Some items may be restricted or regulated in your country.
    If we are unable to ship any part of your order due to local laws or shipping restrictions, we will contact you directly to discuss the next steps.

  • 國際訂單中的商品價格與運費,並 未包含關稅、進口稅 等費用,這些費用依各國海關規定判別而定,費用需要由 買家自行支付。
    Customs duties, import taxes, and other fees are not included in the product price or shipping cost.
    These charges are determined by your country’s customs office and are the responsibility of the customer.

  • 所有商品將統一從 香港 寄出。
    All orders are shipped from Hong Kong.

訂購流程 Order Process 
  • 將要購買的商品加入購物車,選擇您所需配送的所在國家與付款方式及運送方式,並完成訂單付款。
    Add the items you wish to purchase to your cart. Select your shipping country and payment and shipping method, then complete your payment to place the order.

  • 若結帳頁面沒有出現您所在的國家或無法順利下單、結帳,請您截圖請與我們聯繫,謝謝您 ٩꒰´꒳∗꒱
    可以通過 instagram /  E-mail / 官網 等方式聯繫我們
    If your country is not listed at checkout or you are unable to place or complete your order, please take a screenshot and contact us for assistance. Thank you ٩꒰´꒳`∗꒱
    You can reach us via instagram / E-mail / our official website.


  • 待您支付完成後,包裹會盡快為您寄出。
    After the shipping fee is paid, your package will be shipped as soon as possible.

 

付款與配送 Payment & Shipping 

  • 付款方式 Payment   
    可以通過 信用卡 Visa / Mastercard、Paypal、Wise支付款項
    2025.05.03 起更新 Paypal 手續費為 4.6 % 
    You can make payments using Credit Card, PayPal or Wise.
    Please note: Starting May 3, 2025, a PayPal handling fee of 4.6% will apply.

  •  中國、台灣
     China / Taiwan

    以 順豐速運 SF-Express 寄出
    Shipped by SF-Express

  • ⚠️台灣地區的客人注意⚠️
    因在寄送前順豐需收集收件人的資料作實名認證, 請透過電郵方並附上訂單號碼與本店聯絡。
    聯絡電郵: shopwishee@gmail.com
  •   國際運送 International Shipping   
    可以選擇通過 香港郵政易網遞
    You can choose to ship via Hong Kong Post (E-Express)

  • 可寄送的目的地:美國、加拿大、墨西哥、巴西、法國、比利時、德國、荷蘭、瑞士、盧森堡、英國、愛爾蘭、西班牙、葡萄牙、丹麥、芬蘭、挪威、瑞典、拉脫維亞、波蘭、奧地利、匈牙利、塞爾維亞、土耳其、以色列、黎巴嫩、俄羅斯、日本、南韓、澳門、越南、柬埔寨、新加坡、馬來西亞、泰國、菲律賓、印尼、澳洲、新西蘭、南非、冰島及斯洛文尼亞、馬來西亞、新加坡、印尼、越南
    Hong Kong Post (E-Express) Destination: United States, Canada, Mexico, Brazil, France, Belgium, Germany, Netherlands, Switzerland, Luxembourg, United Kingdom, Ireland, Spain, Portugal, Denmark, Finland, Norway, Sweden, Latvia, Poland, Austria, Hungary, Serbia, Turkey, Israel, Lebanon, Russia,  Japan, South Korea, Macao, Viet Nam, Cambodia, Singapore, Malaysia, Thailand, Philippines, Indonesia, Australia, New Zealand, South Africa, Iceland and Slovenia, Malaysia, Singapore, Thailand
  • 無論以何種方式配送,包裹寄出後我們會更新訂單狀態並提供追蹤碼,讓您可以追蹤包裹
    但,不負責在地郵政服務造成的丟失或損壞。
    No matter which shipping method you choose, we will update your order status and provide a tracking number once the package has been shipped, so you can track your delivery.
    Please note that we are not liable for any issues caused by local postal services during the delivery process.

  • 打包完成後的包裹實際重量若超過 2 kg 下單後需聯絡我們去量運費,告知後再付運費,運費則以包裹實際重量計算。
    After packaging, if the actual weight of the parcel is exceeds 2 kg, please
    contact you after your order is placed and we will measure and quote the exact shipping fee for you. The shipping cost will be calculated based on the actual weight of the parcel, and you will be required to pay the additional shipping fee after confirmation.
  •  出貨時間 Shipping Time   
    完成運費支付後,3 -5 個工作日內寄出,寄出後將更新官網訂單狀態,並提供 物流單號
    ( 以完成付款的隔日起算,不包含週六、日與香港的法定假日 ) 
    Once the shipping fee is paid, your order will be shipped within 3–5 business days.
    After dispatch, we will update your order status on our website and provide a tracking number.
    ( The shipping timeline starts from the next business day after payment is completed, excluding weekends and Hong Kong public holidays. ) 
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